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Beach Cove Careers

BANQUET BARTENDERS

Beach Cove Resort is seeking a part time Banquet Bartender.  Must be flexible to work both AM & PM shifts including weekends.  The Bartender position will be responsible for beverage service to both wait staff and bar clients.  Interested applicants may apply in person at Beach Cove Resort, 4800 S Ocean Blvd, North Myrtle Beach, SC or you may forward your resume for consideration. 

Compensation: $4.75/hour plus Tips/Gratuity
To give our guest the most exciting, fun-filled enjoyable vacation experience ever!

BANQUET SERVERS

Beach Cove Resort is seeking a year round, on call part time Banquet Servers. This position is for flexible shifts (AM, PM, and weekends), according to functions requirements.  The job requires the ability to lift 50 pounds.  This position requires a neat appearance, positive attitude, and the ability to work efficiently.  Interested applicants may apply in person at Beach Cove Resort, 4800 South Ocean Blvd. North Myrtle Beach, SC  or you may forward your resume for consideration.

Compensation: $4.75 per hour plus tips/gratuities
To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

RESERVATIONS AGENT

We are  looking for a full-time Reservations Agent.  Are you outgoing, enthusiastic, positive, friendly and high energy with the gift of gab - We are building a culture and recognize that even though we are all different; we are all on the same team! We are one TEAM and want YOU to come join us. Must be quick with a smile and genuinely loves working with the public.   Experience in hotel reservation and IqWare a plus.  This is a full time year round position.  This individual must be able and willing to work weekends.  Benefits package included.

Interested applicants can apply in person at Beach Cove Resort, 4800 South Ocean Blvd, North Myrtle Beach, SC 29582 or you may forward your resume for consideration.

 

  

Compensation: Based on experience
To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

ASSISTANT GENERAL MANAGER

Beach Cove Resort is seeking an experienced individual for the position of an Assistant General Manager.

QUALIFICATIONS

We are seeking an experienced individual for the position of Assistant General Manager. Will be responsible for management of the resort. Operations to include: guest registration and reservations, housekeeping and maintenance. At least 2 years operational management experience in the hospitality industry required.

We offer a competitive benefit package. Interested applicants may submit resume for consideration.

Our Vision Statement - To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

PERFORMANCE STANDARDS

• CUSTOMER SERVICE: Maintain customer satisfaction as the driving philosophy of all departments. Personally demonstrate a commitment to customer service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure customer satisfaction. Ensure your staffs, including all new hires, are trained to meet standards. Empower staff to deliver customer service by encouraging and rewarding responsive guest assistance. Level of service provided to guests in all outlets meets or exceeds customer expectations. Ensure that consistency of service and standards are met.

• FINANCIAL: Manage departments within budget. Accurately forecast revenues/expenses. Prepare annual departmental budget that accurately reflects the department’s operations plan. Anticipate revenue/cost problems and report discrepancies to General Manager. Assist resort staff with accounting related issues. Analyze financial and operating information on an ongoing basis in order to adjust labor, supplies, materials and other costs to achieve budget.

• PEOPLE: Manage people according to Vacation Myrtle Beach resort’s values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, and pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of customer sales, service and safety skills on an ongoing basis. Monitor and maintain acceptable turnover levels.

• QUALITY: Know the general operations of each department and how all resorts departments work together to achieve business objectives and to meet customer expectations.

Interested applicants may apply in person at Beach Cove Resort, 4800 South Ocean Blvd, North Myrtle Beach, SC 29582 or may forward their resume for consideration.

Compensation: Based on Experience.
We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

UTILITY PERSON/FOOD RUNNER

Beach Cove Resort is seeking a Utility Person/Runner. This is a Temporary, full time position working to supply the Pool Bar and other outlets on the premises as a bar back. Hours and days vary, (weekends and holidays a must).  Interested applicants may apply in person at 4800 South Ocean Blvd, North Myrtle Beach, SC or may forward their resume for review.

Compensation: Based on Experience
To give our guests the most exciting, fun-filled, and enjoyable vacation experience ever!

CASHIER

Beach Cove Resort looking to fill our seasonal part-time position of Cashier for food outlets.  This position consists of but not limited to greeting guests upon arrival, answering the phone, placing food orders and cash handling.  This individual must give outstanding customer service along with having a great personality and a neat appearance.  Must be flexible with schedule to include weekend and holiday availability. Hours and days are varied. Interested applicants may apply in person at Beach Cove Resort, 4800 South Ocean Blvd, North Myrtle Beach, SC or you may forward your resume for consideration.

Compensation: Based on experience
We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

BANQUET CAPTAIN

Beach Cove Resort is seeking a year round, part time Banquet Captain.  Must be flexible to work both AM & PM shifts.  Bartending experience a plus. This individual will be responsible for supervision and quality maintenance of banquet space.  Maintains highest standards of food and beverage service to ensure desirable guest satisfaction.  Interested applicants may apply in person at Beach Cove Resort, 4800 S Ocean Blvd, North Myrtle Beach, SC 29582 or you may forward your resume for consideration.

 

 

 

Compensation: Based On Experience.
To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

EVENING MANAGER

Beach Cove Resort is seeking an individual for the open position of Evening Manager.  This is a full-time, year round position. Benefits package includes: Medical, Dental, Vision, Life Insurance, 401(k), Paid Time Off and Floating Holiday.  Must be flexible with schedule to include, nights weekends and holidays.  Job requirements are listed below:

QUALIFICATIONS

At least 2 years of progressive experience in a resort or related field
• Supervisory experience required
• Must be proficient in Windows operating systems
• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful high pressure situations
• Must maintain composure and objectivity under pressure
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must have the ability to assimilate complex information, data, ect., from disparate sources and consider, adjust or modify to meet the constraints of the particular need
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests
• Must be able to work with and understand financial information data and basic arithmetic functions
• Flexible schedule is required with the ability to work weekends and holidays. This is a night position.


PERFORMANCE STANDARDS

  • CUSTOMER SERVICE: Delegates responsibilities within the assigned department so that it runs smoothly in the supervisor’s absence. Deals with guest inquiries and complaints in a positive manner.
  • Demonstrates the ability to understand, implement and enforce company policies and programs. Demonstrates the ability to make decisions that benefits both the Resort and the guest
  • PEOPLE: Assist in managing employees according to VMB’s values. Assist with human resources functions including recruiting, selection, orientation, training and performance. Maintain a positive, cooperative work environment between staff and management. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims.
  • QUALITY: Maintain physical product standards by routinely inspecting departments to ensure that equipment is in proper working condition and supplies are stocked at proper levels. Manage security procedures such as key control.
  • FSLA: Follow new overtime policy and procedures. Clock in/out daily for schedule and lunch. No overtime will be permitted without the prior consent of the GM or AGM.

ESSENTIAL FUNCTIONS

  • Constantly. Provide dissatisfied guests with refunds as appropriate while keeping mind that all decisions should be made in accordance with VMB’s guest satisfaction policy.
  • Constantly. The MOD should know when to approach various line employees and when it would be better to let the supervisor handle the situation. The responsibility is full of fine lines and gray areas and it is important to develop a management style that lets you deal effectively in this situation.
  • Constantly. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
  • Constantly. In the event of an emergency and in the absence of the Chief Engineer, activate the main shut-offs for gas and electricity.
  • Constantly. Approve petty-cash vouchers not to exceed $50.00 and in accordance with VMB’s standard operating procedures.
  • Constantly. Remain readily accessible to guests at all times. Remain visible throughout your shift unless conducting your walk-through or assisting with guest issues
  • Constantly. Report all unsafe conditions immediately.
  • Constantly. Initiate action on guest problems which cannot be handled by shift leaders, and follow through on such action by checking back with the guest and appropriate personnel.
  • Frequently. Suggest and follow-through on the sending of employees home when business is slow and call employees in to handle absenteeism or an unexpected increase in business in the absence of the appropriate department manager.
  • Frequently. Take actions necessary to obtain payment for resort charges from guests without credit.
  • Approve refunds in the restaurant for dissatisfied guests keeping in mind VMB’s 100% guest satisfaction guarantee.
  • Frequently. Handles emergencies of any nature and makes decisions based on the MOD manual and the Resort Emergency Procedures Manual which can be found in SharePoint.
  • Frequently. Work through department managers and designated shift leaders to correct any deficiencies noted in the public areas and guest rooms that can be resolved during the shift.
  • Frequently. Must ensure all VIP reservations are properly coded with additional comments noted as necessary. For major VIP’s, especially those that have amenities, every attempt must be made to obtain an arrival time of the VIP and note the arrival time on the reservation
  • Frequently. Double check with Housekeeping and the Front Desk to make sure rooms are ready and have keys in hand while waiting in the lobby if the VIP is pre-checked in.
  • Occasionally Assist in serving guests at the front desk or in the restaurant during peak periods when necessary.
  • Occasionally. At no time will you make any statement to the press. If at any time you are contacted by a member of the press, obtain a name and telephone number and explain that our Director of Marketing handles all communication with the press. DO NOT SAY, “No Comment”.

Interested applicants may apply in person at 4800 South Ocean Blvd, North Myrtle Beach, SC or forward their resume for review.

 

 

 

Compensation: Based on Experience.
To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

ASSISTANT GUEST SERVICES MANAGER

Beach Cove Resort is seeking an individual for the open position of Assistant Guest Service Manager.  This is a full-time, year round position. Benefits package includes: Medical, Dental, Vision, Life Insurance, 401(k), Paid Time Off and Floating Holiday.  Must be flexible with schedule to include, nights weekends and holidays.  Job requirements are listed below:

 

QUALIFICATIONS

  • College level reasoning, math, and language skills.
  • Two years prior departmental management experience in front office or related disciplines.
  • Time management and negotiation skills.
  • Ability to manage and lead each discipline of the department independently.
  • Ability to manage according to employment and Innkeeper laws of the jurisdiction.
  • Prior cash handling experience necessary.
  • Ability to communicate effectively with the public and other employees.
  • Read, write and speak English fluently.
  • Computer experience required.
  • No employee will pose a direct threat to the health/safety of self or others.

PERFORMANCE STANDARDS

  • CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the resort. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Commit to satisfying every guest. Ensure Front Office staffs, including all new hires, are trained to meet standards of each component. Empower department staff to deliver customer service by encouraging and rewarding responsive guest assistance.
  • FINANCIAL: Meet or exceed budgeted profit and margin of the department. Assist in preparing annual departmental budget that accurately reflects the resort’s operations plan. Anticipate revenue/cost problems and manage the timing of discretionary expenditures. Analyze financial and operating information on an ongoing basis in order to achieve budgeted labor and other cost standards. Ensure department staff is trained in financial/control procedures as outlined by Internal Audit, and that these procedures are regularly followed. Impact cash flow by effective management of accounts receivable and accounts payable at the departmental level.
  • PEOPLE: Manage employees according to VMB’s values. Managing human resources functions including recruiting, selection, orientation, training, performance reviews, and pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims.
  • QUALITY: Maintain physical product standards by routinely inspecting department to ensure that equipment is in proper working condition and supplies are stocked at proper levels. Have acceptable property quality audits for assigned areas and implement action plans to correct deficiencies. Manage security procedures such as key control.

ESSENTIAL FUNCTIONS

  • Assure property operation meets internal audit standards.
  • Coordinate guest and group transportation needs.
  • Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
  • Maintain work area neat and organized.
  • Monitor payroll hours and reports.
  • Promote employee empowerment. 
  • Report all unsafe conditions immediately. 
  • Select, train, supervise, schedule, develop, discipline, and counsel employees according to Davidson policies and procedures.
  • Attend meetings as well as schedules and conducts departmental meetings.
  • Complete other duties as assigned by supervisor to include cross training.
  • Complete reports and paperwork (i.e., forecasts, annual budgets, action plans, etc.).
  • Coordinate all VIP transportation to and from the resort.
  • Coordinate delivery of amenities.
  • Coordinate the arrival and departure of all tour and organized groups.

MENTAL REQUIREMENTS

  • INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people. 
  • DEADLINES/SHIFT WORK/OVERTIME: Constantly. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice. 
  • FLEXIBILITY: Frequently. Need to work a variety of hours. Varied tasks under varied conditions. A minimum of 50 hours worked per week are required
  • PACE: Frequently. Must change pace as business demands.
  • HIGHLY REPETITIVE WORK: Occasionally. 
  • ATTENTION TO DETAIL: Constantly. Matching room blocks, credit information, and group instructions and filling out reports. 
  • OTHER PSYCHOLOGICAL DEMANDS: Frequently. Must be able to deal with upset guests in a professional manner. Must be able to discipline employees.

 

Interest applicants may apply in person at Beach Cove Resort, 4800 South Ocean Blvd, North Myrtle Beach, SC or may foward your resume for consideration.

 

 

 

Compensation: Based on Experience
We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

GUEST SERVICE REPRESENTATIVE/RELIEF AUDITOR

Beach Cove Resort is seeking a full-time Guest Service Representative with open availability for all shifts and will cover as relief auditor when needed.  Holiday and weekends are a must.  Beach Cove Resort offers a competative benefits package. Qualifications are below:

QUALIFICATIONS

  • Prior cash handling experience necessary.
  • High School graduate or G.E.D. equivalent.
  • Requires high school math level.
  • Ability to communicate effectively with the public and other employees.
  • Read, write and speak English fluently.
  • Computer literate.
  • No employee will pose a direct threat to the health/safety of self or others.


PERFORMANCE STANDARDS

  • CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
  • WORK HABITS: Meet the resort standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.
  • PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other resort positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.
  • SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out resort’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.
  • FRONT DESK OPERATIONS: Follow the resort’s recommended guest arrival and departure procedures; understanding of computer-based front desk systems is sufficient to perform the primary responsibilities of the job; answer guests’ questions about the resort services and amenities.
  • NIGHT AUDIT PROCEDURES: Follow proper audit procedures to balance the resort’s daily revenue and expense transactions; make few errors in the balancing process; identify the causes of out-of-balance situations in a timely manner; produce various reports for management; take initiative to correct errors to prevent reoccurrence.
  • FSLA: Follow new overtime policy and procedures. Clock in/out daily for schedule and lunch. No overtime will be permitted without the prior consent of the GM or AGM. Must complete the weekly labor progress report and ensures employees adhere to it.


ESSENTIAL FUNCTIONS

  • Constantly. Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.
  • Constantly. Ensure that all food and beverage outlets have been balanced and Z’ d out.
  • Constantly. Ensure that all front office charges, and miscellaneous charges and adjustments have been posted and balanced out.
  • Constantly. Ensure that all guest charges have been balanced and all appropriate reports have been run and all supporting documentation is attached to the appropriate reports.
  • Constantly. Maintain work area neat and organized.
  • Constantly. Post room and tax to each guest folio.
  • Constantly. Report all unsafe conditions immediately.
  • Constantly. Review and analyze all adjustments.
  • Constantly. Thoroughly understand accounting machines for front office and food and beverage functions. Ensure that each cashier outlet and front office cashier’s work has been properly completed and balanced.
  • Frequently. Answer telephones.
  • Frequently. Check guests in and out.
  • Frequently. Complete other duties as assigned by supervisor to include cross training.
  • Occasionally. Attend all mandatory meetings.
  • Occasionally. Inform management of any control problems.

Interested applicants may apply in person at 4800 South Ocean Blvd, North Myrtle Beach, SC or may forward their resume for review.

 

Compensation: Based on Experience
Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

AM/PM COOKS

Beach Cove Resort is seeking experienced AM and PM Cooks for full-time positions. These individuals must be able to understand menus; have general understanding of food preparation and also understand presentation and portion control. Must also have knowledge in sanitation and proper food handling skills.  Servsafe Certified and 2 years culinary experience is a plus. Interested applicants may apply in person at Beach Cove, located at 4800 S. Ocean Blvd, North Myrtle Beach, SC or you may forward your resume for consideration.

 

 

 

Compensation: Based on Experience.
To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

BARTENDERS

Beach Cove Resort is seeking part -time bartenders for the Food & Beverage department.  The days and hours will vary and all applicants must be able to work weekend and holidays.  This position requires a neat appearance, positive attitude and the ability to work quickly but efficiently.  Interested applicants may apply in person at Beach Cove Resort, 4800 S. Ocean Blvd. North Myrtle Beach, SC 29582 or you may forward your resume for consideration.

To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

ROOM ATTENDANTS

Beach Cove Resort is seeking several Room Attendants for our Housekeeping Department. This position is responsible for cleaning privately owned condominiums at the resort. Applicants must be available to work a 9:00AM – 4:00PM shift, 5 days per week and working weekends and holidays is required. This is a year round, full time position with benefit package including; Medical and Dental insurance, 401(k) Plan, Floating Holiday Pay, Paid Time Off and paid bi-weekly. Interested applicants may apply in person at Beach Cove Resort, located at 4800 South Ocean Blvd, North Myrtle Beach, SC or you may forward your resume for consideration.

 

 

Compensation: Based on Experience.
To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

HOUSEKEEPING HOUSEPERSON/TECHNICIAN

Beach Cove Resort is seeking a Technician in our Housekeeping Department. Job responsibilities include, but are not limited to cleaning windows and doors, vacuuming common areas, collecting trash, moving furniture and collecting and delivering linens and cleaning supplies to supervisors and room attendants. Hours are 8:30AM – 4:30PM.  This is a regular, part time.Interested applicants may apply in person at Beach Cove Resort, located at 4800 S Ocean Blvd, N. Myrtle Beach, SC or you may forward your resume for consideration.

 

 

Compensation: Based on Experience.
To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

HOUSEKEEPING SUPERVISOR

Beach Cove Resort is seeking an experienced Housekeeping Supervisor. This is a full time, mid-management position requiring someone with resort experience, supervising housekeepers and completing room inspections. Must be available to work weekends and an 8:30AM – 3:30PM shift (shift may vary seasonally.) Interested applicants may apply in person at Beach Cove Resort located at 4800 South Ocean Blvd, North Myrtle Beach, SC 29577, or you may forward your resume for consideration.

Our Vision Statement - To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

Compensation: Based on Experience.